About DataTrade Solutions
DataTrade Solutions recognizes that software development and implementation companies have many challenges. One of them is trying to adapt or customize a particular software package to meet their clients specialized needs. Software customization is typically very difficult because what one clients’ needs are, could be the complete opposite of another clients needs, thus, the customization of a software package is customer driven and specialized. When a sales person sells the software package to a customer, they are selling an out of the box solution. But what the salesperson typically fails to address is meeting the custom needs of a particular office or practice. This is where Datatrade Solutions expertise in software customization and implementation becomes critical to the success of the software implementation process.
DataTrade Solutions specializes in the training of clients in their new software applications and packages. The issue of training customers in using new software has been a hot button issue for years. Training typically is difficult from the initial startup, without a solid understanding of the workflow of the office envirionment. Helping employees understand all of the features that are available in a particular software package and how to use them in their office work environment, typically is a shortcoming of most software companies. Sortware training is where DataTrade Solutions' office workflow analysis becomes critical to the successful implementation and ultimate adoption of the new software package.
DataTrade Solutions helps clients understand the importance of software updates / upgrades and implement the new features that come with updates and upgrades. When new features, functionality or upgrades to software happen it is important to update the client side to stay current with the latest version and implement the customizations that are necessary with the software version upgrade. When clients fail to understand or implement software upgrades and features they get frustrated, lose productivity, and question whether they made the right choice or were sold a "bill of goods." DataTrade Solutions' job is to make sure the client understands the new features that have been implemented and how to use them to their full capabilities.
At DataTrade Solutions, we like to say “We Make Software Better”. That is not to say that software packages are inherently bad, but DataTrade Solutions helps to resolve the issues that can occur with a new software package implementation or upgrade. DataTrade Solutions' first step is to make sure that the client understands their existing software package and its capabilities. DataTrade Solutions does this by performing a thorough analysis of the client's work flows and then train the staff on the existing features that are in their system package. This process normally resolves a majority of the typical software package issues. DataTrade Solutions provides the knowledge your office staff needs to operate their software package and we all know that...Knowledge is Power and that power produces profits.
Because every business is different, sometimes there needs to be customization to a software package or suite of software products. Most software packages available today allow you make these changes within their system, or, allow you to interface to another application that can provide a solution. If you are in the market for a software package, now is the time to call DataTrade Solutions. DataTrade Solutions can help analyze your office work flows and help you make the best decision on a specific system. Then DataTrade Solutions can help with the implementation which will reduce your GO LIVE time and save you money.
DataTrade Solutions welcomes you to contact us to discuss how DataTrade Solutions can help make your business run more efficiently and profitably. The DataTrade Solutions team has over 25 years of combined experience optimizing software and systems integration in the Healthcare, Retail and Construction industries.
